Forgive me, readers, for I must rant.

The pork chops I meal-planned (verb, indeed) for dinner this evening were rotten. I lashed out at the grocery store...and removed them from consideration for my business for the next month. As I have done before. What I said:

Today is February 4, 2004. This is just another day, but it is also the day my household is slated to eat pork chops and green beans. For, you see, I purchased said items last weekend at your Maryland Heights store, and the pork chops, as you can see, clearly state "Sell by 2/4/04." Today is 2/4/04. The pork chops were properly refrigerated for the duration of their stay in my home.



Sell By, I have learned but obviously am a bad customer for I have not fully taken to heart, really means "ingest a few days before, preferably two at least." Your store has coined its own meaty euphemism, and, frankly, I'm quite tired of it.

No pork chops for my family this evening. These are rancid enough that your meat packaging department should have known better. One whiff, and I traded cellopane removal for photograph procurement. This has happened often enough and with a wide enough variety of meats (though primarily pork and chicken) that you have lost our business for the following month. It's happened before, and perhaps this time I'll not return. Your "Pride of the Farm" is now my "Pride of the Trash Can." Your $5.19 sticker price - unearned.

Am I angry? Yes, I'm angry. This has happened at three of your stores in the St. Louis area, multiple occasions. When I moved here almost 6 years ago, I lived near the Ladue Crossings store. Twice I tried to cook meat on the "Sell by" date. Bad idea, Customer. It occurred with chicken from your Breckenridge Ridge store, and I never returned. I live near the Dorsett and McKelvey store now, and have done 80% of my shopping at that store since my move to Maryland Heights almost 4 years ago. My average in weekly grocery expenditure is $150. In my former month boycott, you lost approximately $600 of my money. Small (but hopefully not rotten) potatoes, I'm sure.

When I was in graduate school in Columbia in the mid 90's, Schucks was the QUALITY store in town. Things change; Dierberg's is already making the cha-ching noise.

A former customer,

Heather Noggle
[address removed]

Posted by: hln at 08:24 PM | Comments (8) | Add Comment
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